An AI trained for your agency — and a team that runs it for you
No generic bot. We train an AI on your itineraries, policies and tone, integrate it with the tools you already use, and run the WhatsApp operation — from the first message to the journey home, in Portuguese, English or Spanish.
What is an AI agent for travel agencies?
An AI agent for travel agencies is an assistant that answers travelers automatically on WhatsApp, 24/7, in English, Portuguese or Spanish. Trained on the agency's itineraries, policies and tone, it instantly handles questions about packages, dates and documents — and hands off to a human agent whenever a case calls for it.
more likely to qualify a lead when you respond within 5 minutes versus 30 minutes
In travel, customers contact several agencies at once — the first to reply usually wins the booking.
Every slow reply is a trip that goes cold
The question lands at 11pm, outside business hours, and sits unanswered until the next day.
The traveler asks in English or Spanish and no one on the team is available at that moment.
Already traveling, they need their itinerary or a transfer now — not on the next business day.
Every hour of silence is a chance for the traveler to book with whoever answered first.
Support that's ready — you build nothing
Other tools hand you a builder and wish you luck. We hand it over working — and stay with you.
We build your AI
We train the AI on your itineraries, policies and tone of voice. You design no flow at all.
The traveler messages on WhatsApp
They use the channel already in their pocket and get answered instantly, any time of day.
Your team steps in when needed
Sensitive cases go to a human agent, with the full conversation history at hand.
Support happens inside the conversation
The AI answers on the spot — itinerary, schedules, documents — and hands off to your team whenever a case needs a human.
Aura
Concierge · online
Hi! What's my itinerary for tomorrow?
09:12Good morning! ☀️ Tomorrow: city tour at 9am, lunch downtown at 1pm and the museum at 4pm. The meeting point is the hotel lobby.
09:12Perfect, thank you!
09:13Aura
Concierge · online
My flight is delayed 2h, what about my transfer? 😟
18:40So sorry about the delay! I've alerted your agency's team — an agent will reach out now to sort out the transfer.
18:41Your whole agency in a single dashboard
While the AI answers travelers on WhatsApp, your team follows every conversation in one dashboard — tagged by trip stage and ready to take over whenever needed.
What your agency gains every day
Not one more tool to operate. It's support that works for your agency from the first message to post-trip.
Instant first reply
Clears up questions on itineraries, dates and documents on first contact — while interest is still hot.
Follow-up that never goes cold
Every conversation stays visible on the Kanban and is picked back up before the traveler forgets.
24/7 support during the trip
Itinerary, schedules, check-in and documents answered on the spot, in any time zone and language.
Post-sale and re-engagement
Keeps the relationship alive after the return and brings the traveler back for the next trip.
Everything to sell and serve through conversation
Conversation Kanban
Every traveler on a visual board. From first contact to post-trip, nothing goes cold or gets lost.
An AI trained on your agency
Each agency gets its own AI, trained on your itineraries, policies and tone — and integrated with the tools you already use. Two agencies, two completely different experiences.
Meta integration
WhatsApp connected through Meta's official API: a stable connection with no blocking risk.
LetMeChat vs Meta Business Agent
Meta launched an AI agent. So why LetMeChat?
Meta's agent is generic and self-serve. LetMeChat trains a dedicated AI per agency and runs the operation with you.
| LetMeChat | Meta Business Agent | |
|---|---|---|
| Personalization | Dedicated RAG per agency | Generic, catalog-oriented |
| Setup | Managed — we build it | Self-serve — you configure |
| Operation | Full CRM + human handoff | Replies; desk in external tools |
| Integrations | Custom, built by our team | Self-serve connectors |
Speaks the language of every destination
The AI detects the traveler's language and replies in it — across any time zone, anywhere in the world.
Aura
Concierge · online
¿A qué hora es el check-in del hotel?
7:05 PMTu check-in en el Hotel Aurora es a partir de las 14h 🛎️ ¿Necesitas algo más?
7:05 PMWhy agencies trust LetMeChat
Meta's official API
WhatsApp connected through the official channel: stable and with no blocking risk.
Multilingual support
Portuguese, English and Spanish, detected automatically by the AI.
LGPD compliant
Your travelers' data handled with security and compliance.
Human when it matters
Sensitive cases go to your team, with the full history at hand.
Pricing
One plan. Everything included.
No setup fees, no surprises: managed AI customer service, with everything your agency needs to serve travelers on WhatsApp.
LetMeChat Travel plan
- Up to 5 agents per account
- Kanban funnel control
- Trip management system
- Dedicated RAG for each traveling customer
- WhatsApp via Meta's official API
- Up to 5M input tokens OR 2M output tokens per month
- AI agent specialized in travel agencies
Frequently asked questions
Ready to answer every traveler instantly?
Start a conversation now — we'll show LetMeChat working for your agency.