Conversation flows
An automated WhatsApp FAQ with your business's answers
An automated WhatsApp FAQ instantly answers the questions your team repeats all day — hours, prices, deadlines, return policy, how it works. At LetMeChat, our team maps those questions with you, writes the answers in your company's tone and keeps everything up to date when something changes.
Which questions does an automated FAQ answer?
The ones that eat your team's time: opening hours, payment methods, delivery times, address, return policy, "how does the service work". They're fixed-answer questions that currently wait for a human to be free — and a waiting customer will ask your competitor instead. With the FAQ live, the answer arrives in seconds, any hour, always correct and always on-tone, and your team is free for the conversations that need a person.
Aura · LetMeChat
online
How your FAQ gets built
1
We map the real questions
In a conversation with our team, we map what your customers actually ask — including a look at your service history, if you want.
2
We write the answers with you
Every answer is written in your company's tone and you approve everything before it goes live.
3
We keep it current
Hours, prices or policy changed? You tell us and we update it — the FAQ never lies to your customers.
And when the question goes off-script?
The FAQ covers the repetitive; the rest is work for smarter layers. A question too open for a fixed answer goes to the AI agent, which replies based on your company's documents — that's the support flow. A customer who needs routing lands on the chatbot flow's button tree. And the case that needs a person goes to your team, with the full history. The layers combine in our AI support agent — and we're the ones who design that combination.
What are your hours?
Mon–Sat, 9am–7pm
Do you deliver?
Yes, citywide
Payment methods?
Pix, card, boleto
Frequently asked questions
Which questions does your team answer every day?
List three in a message and we'll show you how the automated FAQ would answer them — no strings attached. Also see real results.