Results

    Results in real time

    This page brings together data shared by our customers, with numbers taken from the latest monthly service reports. In total, the platform has handled more than 5,000 conversations to date.

    How this page works

    Every month, customers who track their reports and conversation insights get an overview of their own service — conversation volume, conversion rate, ticket resolution and the customer funnel. It's part of the managed service, not an add-on. The numbers below are an aggregate of those reports.

    Aggregated panel

    The numbers, live

    Aggregate of the last 30 days of service from customers who track their conversation reports.

    Conversations handled

    977

    Last 30 days

    838

    Sales conversations

    139

    Support conversations

    7%

    Sales conversion

    E-commerce average: ~2.5%
    89%

    Ticket resolution

    Industry average: ~70%
    72s

    Average response time

    Chat average: ~1m35s
    Customer funnel
    Discovery244
    Qualifying447
    Qualified98
    Closed49

    30-day window · Last updated 03/07/2026

    Market benchmarks (2025): average e-commerce conversion, first-contact resolution (FCR) and average first response time in chat, based on public reports from Statsig, Fullview and LiveChatAI.

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