WhatsApp multi-agent: several agents on a single number, with full history
WhatsApp multi-agent service means several agents answering on the same number, each from their own screen, with every customer's full history in view. At LetMeChat, we connect your number through Meta's official API and our team sets up the operation — teams, transfers and AI up front — for you.
Your whole team on one number — no phone-passing
One phone in one agent's hand is the classic WhatsApp bottleneck: customers waiting, salespeople missing messages, nobody knowing who answered what. With multi-agent service, your number becomes a WhatsApp service hub: each agent signs in with their own access, conversations get distributed and you see the whole queue in a single panel. The device stops being the limit.
Support · 1 number
- AN→JO
Ana Ribeiro
Hi, about my order
- BR→BI
Bruno Alves
I want to sign up
- MA→LE
Marina Souza
Do you have it in stock?
Full history: customers never repeat themselves
When conversations live on someone's phone, context leaves with the person — vacation, day off, resignation. With LetMeChat's multi-agent service, every conversation is recorded in the panel: who answered, what was agreed, what the AI said. Any agent picks up where the last one left off, and the customer never has to retell their story.
How we set up your multi-agent service
1
We connect your number on the official API
As Meta partners, we register your number on the official WhatsApp API — the foundation that allows multiple agents with no ban risk.
2
We organize teams and staff
We map who handles what — sales, support, billing — and configure queues, assignments and transfers. None of it lands on your plate to build.
3
We put the AI up front
The AI, trained on your company's material, answers first and handles the repetitive; whatever needs a human is transferred to the right team, full context attached.
AI answers in seconds, your team steps in when it matters
The first reply is where customers decide to wait or try a competitor. With AI in front of your multi-agent setup, it goes out in seconds, any hour. Your team stays free to negotiate and close — and we keep tuning the flows every month. See real results.
Aura · LetMeChat
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Frequently asked questions
Shall we get WhatsApp out of one person's phone?
Tell us how your team handles WhatsApp today and we'll design your multi-agent setup — teams, queues and AI — no strings attached.