Does the AI give my client legal advice?

No — nor should it. It handles triage and first response: identifies the practice area, collects the account and details and organizes the case for the lawyer to take over. Any legal analysis or advice always comes from a professional at your firm.

What about confidentiality?

Conversations are logged and organized in a panel with access controlled by the firm, with full history per client. We use Meta's official API and comply with LGPD. Professional privilege remains the lawyer's — the platform provides the record and the organization.

Do I need to build the triage flow?

No. In one initial conversation you tell us your practice areas and what you need to know about each new case; our team designs the triage, trains the AI, tests it with you and keeps tuning it monthly. It's managed service, not a tool for your firm to operate.

Industries

WhatsApp for lawyers with AI case triage

LetMeChat's WhatsApp for lawyers uses an AI trained on your firm to handle first response: it understands the case, collects practice area, summary and urgency, and delivers it organized for the lawyer to take over. It gives no legal advice — it filters and prepares. Our team builds and maintains everything on demand.

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The triage that eats your firm's afternoon today

Every new contact demands the same questions: which area, what happened, when, is there a document. LetMeChat's AI runs that triage the moment the client writes — classifies the case, collects the summary and urgency, and hands the lawyer an already-organized intake instead of a conversation from scratch. Anything off-script goes to your team with full context. See how AI flows work.

Aura · LetMeChat

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Good afternoon. I was fired yesterday and I believe it was without cause. Do you take this kind of case?

Good afternoon. Yes, we handle employment cases. To speed up your review: were you formally employed? How long were you with the company?

I was, for 3 years.

Noted. I'll log your case with this information and a lawyer from the firm will contact you to review it. Could you confirm your full name?

Whoever answers first usually gets the case

People looking for a lawyer usually message several firms at once — and hire whoever answers first. With AI on your WhatsApp, first response happens in seconds, at any hour, with no dependence on an assistant or an on-call rotation. The lawyer joins the conversation once the case is already qualified. See the AI sales agent, which walks the contact to a consultation.

Aura · LetMeChat

online

I need a lawyer urgently, can I talk to someone?

Of course. Tell me in a few words what happened — that way I'll organize your case and a lawyer takes over as soon as possible.

Thank you for replying at this hour! I'll tell you now.

Every conversation logged and organized

In legal work, loose conversations on a personal phone are a liability. With LetMeChat, every interaction is logged and organized in a single panel, with full history per client, connection through Meta's official API and LGPD compliance. The firm knows who said what and when — and nothing gets lost when a phone or an intern changes.

Frequently asked questions

Shall we build your firm's triage?

Tell us how your firm takes in cases today and we'll design the solution — no strings attached. Or reach us through the contact page.

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