Solutions

    AI-powered support that carries your company's playbook

    AI-powered support means an intelligent agent actually answering your customers — not an options menu. At LetMeChat, the agent carries your company's playbook: documents, FAQs, policies and prices become its knowledge base, and our team trains and updates everything. The customer asks, the AI answers correctly, 24/7.

    Your company's playbook inside the agent

    Everything your company knows and keeps repeating — rules, deadlines, procedures, prices — becomes the agent's knowledge base. You hand over the documents you already have; our team organizes them, trains the AI and tests the answers with you. When something changes in the business, we update the training — the playbook never goes stale. How we train the agent with your files.

    Returns
    Delivery time
    Warranty
    Payment
    Solved instantly, 24/7

    Answers directly — and knows when to call a human

    The agent answers the customer on the first message, in text or audio — it listens to voice notes, understands and replies. And when a question falls outside the knowledge base, it doesn't stall: it transfers to your team with the full history. See real results.

    A

    Aura · LetMeChat

    online

    How late do you deliver today?
    Deliveries run until 8 pm. Your order is already on its way!
    I need to change the delivery address.
    That one's for the team: I'm transferring you with the full context of our conversation.

    Custom FAQs for the questions that never stop

    Hours, delivery, returns, receipts: the usual questions don't even need generative AI — custom FAQs about your business answer in one tap, with the company's official answer. The FAQ + agent combination covers basic to complex, and your team steps in only where it matters. Meet the custom FAQs.

    A

    Aura · LetMeChat

    online

    How do product returns work?
    You can exchange within 30 days with the receipt. Want to see the other common questions?
    What are your opening hours?
    We're open Monday to Saturday, 9 am to 7 pm. Anything else I can help with?

    From paperwork to live support

    1

    You hand over the material

    Documents, website, spreadsheets — whatever the company already uses to answer customers today.

    2

    We build the base and train

    We organize the playbook, train the agent and validate the answers with you before going live.

    3

    The AI answers, we maintain

    The agent answers 24/7 on official WhatsApp, Instagram and your site; our team reviews and tunes it monthly.

    Frequently asked questions

    Shall we put your company's playbook to work?

    Tell us which questions come up most and we'll build the agent with the material you already have — no strings attached.

    Talk to us